Shipping Information
The information contained in this section is an integral and substantial part of these General Sales Conditions and is therefore deemed to be fully known to the Buyer and accepted at the time of order confirmation.
Shipping is always free for Italy. For Europe and Countries of the Rest of the World, shipping costs are charged to the customer and vary according to the country of delivery.
Shipment will be processed within 7 working days of receipt of the order. The above delivery times are approximate. Any delay due to the carrier cannot be attributed to the Seller.
La Manuelita S.r.l. is responsible for controlling and managing the order, up to the delivery of the same to the customer, who must sign the receipt as an act of cessation of responsibility borne by the company for problems relating to transport. Orders cannot be delivered to P.O. boxes. Parcels sent to countries belonging to the European Community do not contain any invoice or document with the value of the goods. On the contrary, all shipments to non-EU countries will be provided with an official invoice showing the value of each item, according to the regulations in force.
If La Manuelita S.r.l. is unable to make the shipment within the period described above, timely notice will be given by email or phone to the Buyer if such contact details were provided at the time of placing the order.
Deliveries will be made from Monday to Friday based on office hours. There will be no deliveries during pre-holiday and holiday dates.
At the time of delivery of the products, the presence of the Buyer, or a person appointed by it, is required to check that the packaging is intact and that the products received correspond to what is stated on the order. In the event of visible defects, and/or incorrect products, and/or non-integrity of the packaging, La Manuelita S.r.l. requests the Buyer or the person appointed by it to report the above anomalies on the waybill and to contact the Seller, through the Contact section, just as soon as possible.
